Title: Agent Banking Support Advisor job at Absa Bank
Agent Banking Support Advisor
2025-06-25T12:28:45+00:00
Absa Bank
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_3160/logo/Absa%20Bank.png
https://www.absa.co.ug/personal/
FULL_TIME
Kampala
Kampala
00256
Uganda
Banking
Commercial Banks
2025-07-02T17:00:00+00:00
Uganda
8
Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.
Job Description
Sales and Service 30%
Outputs
- Drive the recruitment of competent and committed agents through the selection process and carry out due diligence on every applicant before submission to BOU
- Ensure effective set up of agents touch points with all the required gadgets and compliance prerequisites in place before setup
- Ensure system up time, availability and set up
- Respond to issues raised by customers, agents and other member banks
- Coordinate service delivery between mother branch and agents
- Deliver agent’s total banking to Absa through cross sell opportunities
- Grow the bank’s market share
Compliance, Governance and Controls 30%
Outputs
- Update risk assessment reports on agency operations
- Continuous service and support to agents
- Appraisal of agents to establish their potential based on KYC procedures, financial ability, business prospects, personality, social standing in the community and other criteria as shall be established from time to time
- Training of agents and bank staff
- Ensuring that agents comply with BOU prudential guidelines as well as contractual obligations with the bank
Business Management 25%
Outputs
- Identify priority entities for potential new business
- Research, identify needs for new products for customers and a target
Self development 15%
Outputs
- Build strong relationships with the branch network to ensure working together to realizing value from the agents linked to them
- Share knowledge and experiences with network staff of all functions
- Provide cover from other team members when required to
- Share knowledge and experience with network colleagues
- Pursue continued improvement in personal development by participating in development programs and training
- Ensure excellence beyond set targets
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Drive the recruitment of competent and committed agents through the selection process and carry out due diligence on every applicant before submission to BOU Ensure effective set up of agents touch points with all the required gadgets and compliance prerequisites in place before setup Ensure system up time, availability and set up Respond to issues raised by customers, agents and other member banks Coordinate service delivery between mother branch and agents Deliver agent’s total banking to Absa through cross sell opportunities Grow the bank’s market share Compliance, Governance and Controls 30% Outputs Update risk assessment reports on agency operations Continuous service and support to agents Appraisal of agents to establish their potential based on KYC procedures, financial ability, business prospects, personality, social standing in the community and other criteria as shall be established from time to time Training of agents and bank staff Ensuring that agents comply with BOU prudential guidelines as well as contractual obligations with the bank Business Management 25% Outputs Identify priority entities for potential new business Research, identify needs for new products for customers and a target Self development 15% Outputs Build strong relationships with the branch network to ensure working together to realizing value from the agents linked to them Share knowledge and experiences with network staff of all functions Provide cover from other team members when required to Share knowledge and experience with network colleagues Pursue continued improvement in personal development by participating in development programs and training Ensure excellence beyond set targets
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
No Requirements
JOB-685beb7d4a25f
Vacancy title:
Agent Banking Support Advisor
[Type: FULL_TIME, Industry: Banking, Category: Commercial Banks]
Jobs at:
Absa Bank
Deadline of this Job:
Wednesday, July 2 2025
Duty Station:
Kampala | Kampala | Uganda
Summary
Date Posted: Wednesday, June 25 2025, Base Salary: Not Disclosed
JOB DETAILS:
Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.
Job Description
Sales and Service 30%
Outputs
- Drive the recruitment of competent and committed agents through the selection process and carry out due diligence on every applicant before submission to BOU
- Ensure effective set up of agents touch points with all the required gadgets and compliance prerequisites in place before setup
- Ensure system up time, availability and set up
- Respond to issues raised by customers, agents and other member banks
- Coordinate service delivery between mother branch and agents
- Deliver agent’s total banking to Absa through cross sell opportunities
- Grow the bank’s market share
Compliance, Governance and Controls 30%
Outputs
- Update risk assessment reports on agency operations
- Continuous service and support to agents
- Appraisal of agents to establish their potential based on KYC procedures, financial ability, business prospects, personality, social standing in the community and other criteria as shall be established from time to time
- Training of agents and bank staff
- Ensuring that agents comply with BOU prudential guidelines as well as contractual obligations with the bank
Business Management 25%
Outputs
- Identify priority entities for potential new business
- Research, identify needs for new products for customers and a target
Self development 15%
Outputs
- Build strong relationships with the branch network to ensure working together to realizing value from the agents linked to them
- Share knowledge and experiences with network staff of all functions
- Provide cover from other team members when required to
- Share knowledge and experience with network colleagues
- Pursue continued improvement in personal development by participating in development programs and training
- Ensure excellence beyond set targets
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure:
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