Hotel Manager job at Partunify

Vacancy title:
Hotel Manager

[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Restaurant & Hospitality]

Jobs at:
Partunify

Deadline of this Job:
Sunday, May 11 2025

Duty Station:
Kampala | Kampala | Uganda

Summary
Date Posted: Tuesday, May 6 2025, Base Salary: Not Disclosed

JOB DETAILS:

Our client, a reputable hotel located in the Ntinda/Bukoto area of Kampala, is seeking a dynamic and experienced Hotel Manager to oversee daily operations, drive guest satisfaction, and ensure the smooth functioning of all departments.

Key Responsibilities:

• Oversee all aspects of hotel operations, including front office, housekeeping, food and beverage, and guest services.


• Lead, train, and motivate department heads and staff to achieve service excellence and operational efficiency.


• Monitor daily operations, ensuring standards of quality, guest satisfaction, and cleanliness are consistently met.


• Manage budgets, financial reports, and cost controls in collaboration with the finance team.


• Implement sales and marketing strategies to increase occupancy, guest loyalty, and revenue.


• Ensure compliance with health, safety, and legal regulations.


• Handle guest complaints and feedback professionally, taking proactive steps to improve experiences.


• Liaise with vendors, suppliers, and contractors to ensure quality service and cost-effective procurement.


• Must have systems experience Preferable Ezee.


• Prepare regular performance reports for the hotel owners/management board.


• Uphold the hotel's brand values, mission, and reputation at all times.
  
  

Qualifications and Experience:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.


• Minimum of 6 years’ proven experience in hotel management or senior hotel operations roles.


• Strong leadership and team management skills.


• Solid understanding of hotel operations, budgeting, and revenue management.


• Experience in customer service with the ability to address and resolve issues effectively.


• Proficient in hotel management systems and basic office software (Word, Excel, Outlook).


• Excellent communication, interpersonal, and organizational skills.


• Knowledge of the hospitality landscape within Kampala or Uganda is an added advantage.
  
  

Key Attributes:

• Hands-on, proactive, and approachable leadership style.


• Strong problem-solving and decision-making abilities.


• High attention to detail and a commitment to delivering exceptional guest experiences.


• Ability to work flexible hours, including weekends and holidays as needed.

Work Hours: 8

Experience in Months: 72

Level of Education: bachelor degree

Job application procedure:

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